Privacy Policy
Effective 2026-04-28
Information we collect
We collect information you provide when you register an account, place an order, contact our team, or subscribe to updates. This includes your name, email address, phone number, shipping and billing address, and order history. We also collect anonymized site usage data through standard analytics tools.
How we use information
We use your information to fulfill orders, provide customer support, deliver Certificates of Analysis, communicate about your account or transactions, and improve our website and service. We do not sell or rent your personal information to third parties.
Payment data
BRP does not store full credit-card numbers on our systems. Payment information is processed by PCI-compliant third-party processors over SSL-encrypted connections.
Cookies and analytics
We use cookies and similar technologies for essential site functionality and to understand aggregate site usage. You may disable non-essential cookies via your browser settings.
Data retention
We retain order and account information for the duration of our business relationship and as required by law (typically 7 years for transactional records). You may request deletion of your account at any time.
Your rights
You have the right to access, correct, or delete your personal information. Contact privacy@brpresearchgroup.com to exercise any of these rights or to ask questions about this policy.